Frequently Asked Questions
Everything you need to know about our products and services.
What types of products do you offer?
Bejan Daruwalla offers a wide range of spiritual and lifestyle products, including energized gemstones, rudraksha beads, yantras, and personalized astrology reports designed to enhance your well-being.
How long does shipping take?
Domestic orders typically arrive within 5-7 business days, while international shipping can take 10-15 business days depending on the destination and customs processing.
Are the gemstones authentic and certified?
Yes, all our gemstones are 100% natural and come with a certificate of authenticity from reputed gemological laboratories to ensure you receive only the highest quality.
What is your return policy?
We offer a 7-day return policy for physical products if they are received in damaged condition or differ from the description. Please note that personalized astrology reports are non-refundable.
Which payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular digital wallets. All transactions are processed through a secure, encrypted payment gateway.
Can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment's progress in real-time.