Returns & Exchanges
At Bejan Daruwalla, we strive for your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Log into your account portal or contact our customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, certificates, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our quality control team inspects and approves the returned item, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing